BPO SERVICES

The good quality assurance at Accurate Infocom BPO Services is about automated workflow and embedded analytics that reduce manual work. Our industry analysts know that they are not merely there to pay attention.They are there to follow along with and implement the 6 Sigma principle of: Specify, Measure, Analyze, Improve and Control.

Inbound Call Center

In today's competitive market it is as important to have an efficient and prompt inbound customer care support team as having a great product and /or service. The absence of the same may put you at risk to losing your valuable customers to your competitors.

Accurate Infocom is a outsourcing company that has been handling inbound customer service operations of several organizations, across a wide range of domains. Our technologically advanced infrastructure, Team of skilled call center professionals and usage of current telecommunication software helps us provide prompt and efficient call center support and call answering services 24x7.

Inbound Call Center Services We Offer:

1. Customer Care
2. Inbound Verification
3. Technical Support
4. Order Taking.
5. Inbound customer care
6. Customer Response management
7. Verification services &
8. Online customer support services

Outbound Call Center

we serve our customers with high quality outbound call center services and our proficiency has earned our global clientele. We follow a proven result oriented process with guaranteed value for money. And it's not just about money our outbound BPO services have functioned as extensions of our customer companies and produced remarkable results.

Outbound Call Center Services We Offer:

1. Telemarketing services
2. Lead generation services
3. Appointment setting services
4. Database services, Market intelligence services &
5. Direct mail follow-up services.

Back-End Support

Accurate Infocom Specializes in providing quality & skilled backend support services staff to any backend operations.Our Backend Support Provide the Services that make up a business function,such as accounting, administration, communication data processing.

Back-End Support Services:

1. Transaction Fulfillment
2. Email Customer Support
3. Chat Support
4. Product Research and Content Management
5. Query Resolution Service
6. Account Management
7. Reconciliations
8. Book Keeping
9. Order Fulfillment
10.Transaction Verification

Non Voice

Accurate Infocom is a global non-voice business process outsourcing service provider helping clients optimize their business by handing several activities by giving better Quality of outputs.

Non Voice Services are:

1. Email Support
2. Chat Support
3. E-Accounting/Book Keeping
4. Finance Services
5. Data Conversion
6. Indexing Services
7. Data Extraction
8. Field Market Survey Data Entry
9. Online Data Entry
10. Product Data Research and Content Management.